Active Incident
Slow serviceDegraded Performance

Incident Status

Degraded Performance

Components

Satellite

Locations

Business Service, Residential Service



September 16, 2017 10:32PM BST
[Investigating] Some customers may be experiencing slow speeds with their satellite speed. We are working with our carrier to address this.
Network faultPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Wireless Network

Locations

Barton Turf Church



September 18, 2017 1:07PM BST
[Monitoring] Our engineers have resolved the issue with Barton Turf - We are currently monitoring the transmitter for stability.

September 18, 2017 10:08AM BST
[Identified] An engineer is scheduled to attend today (Monday 18th September 2017)

September 16, 2017 7:41AM BST
[Investigating] We are aware a small number of customers at Barton Turf are currently experiencing difficulty with their connections. We are investigating the fault, further updates will follow.

Wireless Network

Partial Service Disruption

Satellite

Degraded Performance

VoIP

Operational

Email

Operational

Web Hosting

Operational